Resources
Paid packs, templates and guidance for care providers.
Choose the specific pack you need, sign up first, log in, pay through a secure checkout and download from your account once access has been confirmed.
Step 1
Choose the pack you need
Step 2
Sign up first
Step 3
Log in and pay
Step 4
Download from your dashboard
Secure pack access
Paid packs should not be exposed through public file links. Access is checked against the signed-in account, payment record and pack entitlement before download.
Buy and download
Every pack has a clear one-off price.
Packs are for care providers, managers and authorised organisation users. The buyer chooses the pack they need, signs up first, logs in, pays for that pack and downloads it from the dashboard after confirmation.
£49
Residential Care Home Professional Email Pack
250 ready-to-adapt residential care email templates plus governance guidance and a 10-tab monitoring workbook for consistent, defensible communication.
£49
Supported Living Professional Email Pack
250 ready-to-adapt supported living email templates plus governance guidance and a 10-tab monitoring workbook for consistent, person-centred communication.
£49
Home Care Professional Guidance and Email Pack
250 ready-to-adapt home care email templates plus governance guidance and a 10-tab monitoring workbook for consistent, defensible communication.
£49
Professional Nursing Home Manager Email Library
250 ready-to-adapt email templates that save drafting time and support consistent, defensible nursing home communication.
£149
CQC Registration Evidence Pack
Application evidence prompts, document checklists and interview preparation tools for new providers.
£79
Nursing Home Audit Pack
A structured nursing-home audit workbook for medicines, care records, clinical governance and action tracking.
£129
Care Planning Documentation Pack
Care plan review prompts, person-centred records and risk documentation templates.
£399
CQC Policy Master Forms Pack
A complete Arial 12 policy template suite, combined master pack and implementation guidance for adult social care providers.
£199
Policy Starter Pack
Core policy framework prompts for safe, effective, caring, responsive and well-led care.
£149
Governance and Audit Pack
Monthly governance meeting records, audit schedules, action logs and evidence review prompts.
£49
Training Matrix and Competency Pack
Training matrix, staff training plan and competency evidence prompts for adult social care teams.
Access rule
A customer should only receive a download after account sign-up, login, successful payment, entitlement check and a signed download link. This protects paid resources and keeps the pack linked to the purchasing organisation.
Document and Toolkit Library
Find the right template before buying a pack.
Use the Document and Toolkit Library for policies, care planning prompts, governance tools, training matrix downloads and CQC application support documents. Paid templates and packs require account access before download.
Open the Document and Toolkit LibraryInspection readiness
Inspection readiness: using the five key questions to structure your preparation
Use Safe, Effective, Caring, Responsive and Well-led to organise evidence, staff confidence and improvement work.
Read resourceCQC registration
CQC registration: preparing an evidence pack without overcomplicating it
How to build a coherent application evidence pack that describes your actual service and regulated activity.
Read resourceGovernance
Turning audit findings into actions that actually move
A practical structure for ownership, deadlines, evidence, RAG status and effectiveness checks.
Read resourceNeed help choosing?
Ask before buying if you are unsure.
If you are not sure which pack is suitable, contact Haverton first. Paid downloads should not be shared by public links or email attachments unless access has been confirmed.
Training Matrix template
A spreadsheet structure for staff roles, required courses, completion dates, refresher dates and competency evidence.
View Training Matrix packIndividual Staff Training Plan template
A planning document for induction, role-specific learning, supervision, observation and evidence of competence.
View staff training pack