Built for your service
Care compliance is not one-size-fits-all.
Choose the setting closest to your service to see relevant audit priorities, evidence needs, practical packs and the governance questions that deserve special attention.
Care home with nursing
Bring quality audits, improvement actions, evidence records and practical manager resources together around the realities of a care home with nursing. Service-specific documents are available for this setting. Current operational audit coverage is stated here. Some specialist content may remain under review and is excluded from the service. Document edition: available. Suitability review: limited — written by Haverton, not yet independently reviewed; mental capacity, consent and medicines wording is under specialist review. Audit coverage: 22 operational audits tagged for this setting, plus the common registration readiness audit (not counted as operational coverage). Customer status: available — book a demonstration.
- Medicines management and clinical monitoring
- Infection prevention and control
Care home without nursing
Give managers a clearer way to review care quality, assign improvements and keep the evidence behind safe, person-centred residential care. Service-specific documents are available for this setting. Current operational audit coverage is stated here. Some specialist content may remain under review and is excluded from the service. Document edition: available. Suitability review: limited — written by Haverton, not yet independently reviewed; mental capacity and consent wording is under external specialist review. Audit coverage: 4 operational audits tagged for this setting, plus the common registration readiness audit (not counted as operational coverage). Customer status: available — book a demonstration.
- Care plans and risk assessments
- Medicines and safeguarding
Domiciliary care or home-care agency
Connect call delivery, care records, medicines, safeguarding, staffing and improvement actions across a dispersed domiciliary care service. Service-specific documents are available for this setting. Current operational audit coverage is stated here. Some specialist content may remain under review and is excluded from the service. Document edition: available. Suitability review: limited — written by Haverton, not yet independently reviewed. Audit coverage: 4 operational audits tagged for this setting, plus the common registration readiness audit (not counted as operational coverage). Customer status: available — book a demonstration.
- Call monitoring and continuity
- Care records and changing needs
Supported living
Build evidence around the regulated care you provide while keeping housing, support and personal choice clearly understood. Service-specific documents are available for this setting. Current operational audit coverage is stated here. Some specialist content may remain under review and is excluded from the service. Document edition: available. Suitability review: limited — written by Haverton, not yet independently reviewed. Audit coverage: 4 operational audits tagged for this setting, plus the common registration readiness audit (not counted as operational coverage). Customer status: available — book a demonstration.
- Support plans and personal outcomes
- Mental capacity and consent
Extra care housing
Organise the governance evidence for regulated personal care delivered within extra-care and housing-with-care settings. Document edition: not available — current documents use supported-living material. Suitability review: under review. Audit coverage: no operational audits tagged for extra care; the common registration readiness audit only. Customer status: extra care — scoping required.
- Care and housing responsibility boundaries
- Personal-care delivery and records
Shared Lives schemes
Support scheme governance without losing sight of the ordinary family and community life at the heart of Shared Lives. Document edition: not available. Suitability review: not started. Audit coverage: no operational audits tagged for this setting; the common registration readiness audit only. Customer status: edition in development — register interest. The dedicated Shared Lives edition is not yet released; the Care Hub supplies generic master documents labelled for tailoring.
- Carer assessment, approval and annual review
- Matching and Shared Lives agreements
Specialist college services
Connect regulated-care evidence with safeguarding, learning, health support and preparation for adulthood where those responsibilities meet. Document edition: not available. Suitability review: not started. Audit coverage: no operational audits tagged for this setting; the common registration readiness audit only. Customer status: edition in development — register interest. The dedicated Specialist College edition is not yet released; the Care Hub supplies generic master documents labelled for tailoring.
- Care-plan and education-plan alignment
- Safeguarding and transition arrangements
Residential substance misuse treatment or rehabilitation
Organise quality assurance for residential substance-misuse treatment and rehabilitation around safe treatment, person-led recovery and accountable clinical escalation. Document edition: not available. Suitability review: not started. Audit coverage: no operational audits tagged for this setting; the common registration readiness audit only. Customer status: edition in development — register interest. The dedicated Residential Substance Misuse edition is not yet released; the Care Hub supplies generic master documents labelled for tailoring.
- Assessment, treatment and recovery planning
- Withdrawal, overdose and relapse risk
Not sure which model applies?
Tell us how care is delivered, where people live and which regulated activities you expect to carry on.