Built for Specialist college services

Specialist-college governance across education, residential care and transition.

Connect regulated-care evidence with safeguarding, learning, health support and preparation for adulthood where those responsibilities meet. Document edition: not available. Suitability review: not started. Audit coverage: no operational audits tagged for this setting; the common registration readiness audit only. Customer status: edition in development — register interest. The dedicated Specialist College edition is not yet released; the Care Hub supplies generic master documents labelled for tailoring.

For specialist-college leaders, registered managers, residential teams and quality leads.

Typical regulated activity mapping

  • Accommodation for people who require nursing or personal care, where applicable
  • Treatment of disease, disorder or injury, where applicable

This is a general service-type guide, not a registration determination. The provider must confirm its actual regulated activities, locations and model against current CQC requirements.

The operational reality

Governance must fit the service people actually receive.

A specialist college may bring education, therapy, residential support and regulated care into one person’s experience. Governance needs to clarify who is accountable, how information flows and how outcomes continue beyond the timetable.

Joined-up outcomes

Review whether education, care, communication and independence goals reinforce one another.

Safeguarding interfaces

Keep children’s and adult safeguarding responsibilities, transitions and escalation routes clear.

Health and care support

Connect clinical instructions, personal care, medicines and competency to the student’s assessed needs.

Transition planning

Evidence preparation for adulthood, changing legal frameworks and continuity beyond college.

Audit priorities

  • Care-plan and education-plan alignment
  • Safeguarding and transition arrangements
  • Medicines and health support
  • Communication and behaviour support
  • Residential staffing and competency

From finding to action

Give every material gap an owner, priority, due date and expected evidence. Keep it visible until a manager verifies that the change is complete and effective.

See audits and actions

Evidence priorities

  • Joined-up review records
  • Safeguarding and transition decisions
  • Health-support competency
  • Student voice and outcome evidence

Practical resources

Packs selected for specialist college services

Browse the full shop
One-off pack32 items

CQC registration pack

Statement of Purpose prompts, evidence lists, governance setup and provider readiness templates.

View pack
Hub resource48 items

Core governance pack

Provider oversight, audits, meeting records, quality improvement and compliance calendar forms.

View pack
Hub resource26 items

Incidents and safeguarding pack

Incident, accident, safeguarding, duty of candour and learning forms.

Policies

The policies a specialist college’s care service must hold — and how to keep them alive.

CQC does not want a shelf of documents; it wants policies your staff follow and you can prove are current.

Core policy starter set

Eleven of the twelve policies a provider must hold from day one — safeguarding adults, whistleblowing, complaints, medicines, infection prevention and control, safer recruitment, equality and human rights, health and safety, data protection, business continuity and duty of candour — with a register and an adaptation guide. The consent, mental capacity and deprivation of liberty policy is withheld pending specialist legal review and is not included. Included in the New provider plan and downloadable from the hub’s Documents page as soon as the plan is active.

Policy register in the hub

Every policy with its owner, version, approval and review date, so an overdue review shows before an inspector finds it. One of the hub’s modules, in both monthly plans.

Governance documents in the shop

The Well-led Evidence Suite includes a master policy register, a governance framework, a quality assurance framework, a risk register and a governance and audit calendar.

Audits

Audit modules and audit forms for specialist college services.

Run audits in the hub with scoring, evidence and actions, or use editable Word and Excel audit forms from the shop. Both are written by care professionals; neither is endorsed by the CQC.

In the hub today

The hub’s audit library holds 23 audit modules, and every organisation sees all of them, each labelled with the service types it was written for. Five apply to every kind of service — CQC registration readiness (27 questions), Continence and catheter care (28), Mental capacity and deprivation of liberty (30), Nutrition and hydration (30) and Supervision and appraisal (26) — and they are where a specialist college’s care service would start. The other eighteen were written for care homes with nursing, and their labels say so.

Audit forms you can buy today

Caring Evidence Suite · £147 — positive risk and independence review, person-centred care audit and involvement record, dignity observation audit and concern record.
Responsive Evidence Suite · £147 — care and support plan audit, outcomes and activities audit, continuity of carers tracker, communication needs register and accessible information audit.
Complete CQC Evidence Suite · £497 — all six core suites, Service Foundations included.

Free to start

The manager’s monthly audit plan: the 22 audits to run every month, grouped by theme, as a Word document you can adapt. Our template library describes the forms behind the audits — late or missed visit log, medicines audit, incident and accident form, supervision record, governance meeting record — and where a form is inside one of the packs, its page says which.

Mock inspection

A mock inspection that works through the five key questions the way an inspector would.

An assessor looks at the care and support side of the college, kept distinct from education and its own regulators, then writes up what was found and what to do first.

Book a mock inspection

Scope and price are confirmed in writing before any work starts.

Assessment readiness

Preparation for CQC’s assessment approach: quality statements, evidence categories and what good evidence looks like in practice.

Prepare yourself first

Our guide to using the five key questions to structure preparation, and the free safeguarding assurance quick guide: 15 areas, each with what to have ready to show.

Registration

Registering a specialist college’s care provision.

Where regulated activities are carried on, registering with the CQC is a project with a checklist, documents and an interview. Start with the free checklist; add the plan, the documents or the consultancy as you need them.

Start free

The CQC registration readiness checklist: 27 items across legal entity, registered manager, Statement of Purpose, policies, premises, staffing and governance, as a Word document.

New provider plan · £299 one-off

The same 27-point checklist run inside the hub with scoring, evidence and actions; a Statement of Purpose template with a prompt under every required section; the core policy starter set; and a 30-minute start-up call.

Documents and consultancy

The Service Foundations Suite includes a Statement of Purpose master, a service user guide, a care service business plan, a registered manager fit-person checklist and declaration, and a certificates and insurance register. For hands-on help with the application and interview, see CQC registration support.

Training

Training for college care and support teams.

Training that ends in evidence: the certificate, the competency sign-off and the supervision record, in one place.

Courses

Statutory and mandatory training, the Care Certificate, clinical and specialist courses, and leadership and compliance — delivered live online or at your service.

Training matrix and competencies

The Training Matrix and Competency Pack: an editable training matrix and a competency pack to record who is trained, who is competent and when it lapses. Mental Capacity Act and DoLS is one of the statutory and mandatory courses.

Staff compliance in the hub

The hub’s Staff compliance module tracks each person’s DBS, right to work, references, mandatory training percentage, competency sign-off and supervision dates, and its Supervision and appraisal audit module (26 questions) checks the process itself.

Hub modules

The hub, for a college that must keep care governance distinct from education governance.

The compliance hub is one system with nine hub areas: Dashboard, Audit library, Action tracker, Evidence library, Policy register, Staff compliance, Incidents, Complaints and Governance report. The two monthly plans include all of them and differ by the number of locations; the New provider plan is a one-off registration pack, described on the pricing page.

Audit, act, evidence

Audit library: run the modules that apply to your service, score each question and attach evidence. Action tracker: every finding becomes an owned, dated action. Evidence library: files with tags, retention dates and verification status.

Register, record, govern

Policy register, Staff compliance, Incidents and Complaints keep the records an inspector asks for; the Governance report brings audits, actions, incidents and complaints into one monthly view for the provider.

Plans

Compliance Essentials £39 a month · Compliance Professional £69 a month · Compliance Complete £99 a month · New Provider Pack £299 one-off. Group pricing is by quote. A monthly plan can be cancelled at any time and keeps access to the end of the period.

Questions from providers

Before you decide whether it fits

Does this replace education-sector quality assurance?

No. Haverton focuses on adult social care governance. Education, safeguarding and other regulatory responsibilities must retain their own accountable oversight.

Do all specialist colleges need CQC registration?

No. Registration depends on whether and how regulated activities are carried on. Providers should confirm their specific model.

Your service, your evidence

Start with the pressure your team is dealing with now.

See the specialist college services journey