Run every audit your home needs, turn findings into tracked actions, and keep an inspection‑evidence pack ready — all from one simple platform, priced for a single home.
See the price before you sign up. No per‑bed fees.
Care and nursing homes carry 24/7 risk: medication, clinical needs, safeguarding, staffing. When an inspector arrives, the question isn't whether you do good work — it's whether you can show it, quickly.
Medication, falls, pressure care and infection control leave no room for a once‑a‑year audit.
Proof lives in MAR charts, care plans, files and inboxes — hard to pull together under pressure.
Managers are pulled a hundred ways. Compliance can't need a full‑time administrator.
Service‑specific audits across the five key questions, so doing the work builds the exact evidence you're assessed on.
Flat pricing you can see, no per‑bed fees. Start today, no demo required.
Works alongside your existing system. Add compliance without ripping anything out.
Every completed audit and closed action builds an inspection pack you can hand over.
CQC does not want a shelf of documents; it wants policies your staff follow and you can prove are current.
Eleven of the twelve policies a provider must hold from day one — safeguarding adults, whistleblowing, complaints, medicines, infection prevention and control, safer recruitment, equality and human rights, health and safety, data protection, business continuity and duty of candour — with a register and an adaptation guide. The consent, mental capacity and deprivation of liberty policy is withheld pending specialist legal review and is not included. Included in the New provider plan.
Not yet available: the care home registration documents, including the visiting policy and the deprivation of liberty document. They are under specialist review and are not part of the plan today.
Every policy with its owner, version, approval and review date, so an overdue review shows before an inspector finds it. One of the hub’s modules, in both monthly plans.
The Well-led Evidence Suite includes a master policy register, a governance framework, a quality assurance framework, a risk register and a governance and audit calendar. For the letters and emails a home’s manager sends, the Professional Nursing Home Manager Email Library (nursing) and the Residential Care Home Professional Email Pack (residential) each hold 250 templates with governance guidance and risk ratings.
Well-led Evidence Suite · £147Professional Nursing Home Manager Email Library · £49
Run audits in the hub with scoring, evidence and actions, or use editable Word and Excel audit forms from the shop. Both are written by care professionals; neither is endorsed by the CQC.
The hub’s audit library holds 23 audit modules. For care homes with nursing, all of them apply: Accidents and incidents (40), Activities (37), Care overview (61), Continence and catheter care (28), CQC registration readiness (27), Dignity (92), Health and safety (108), Infection control (27), Kitchen and mealtime observation (93), Laundry and housekeeping (38), Maintenance and grounds (75), Medication (76), Mental capacity and deprivation of liberty (30), Nutrition and hydration (30), Pressure ulcer prevention (60), Quality, complaints and compliments (14), Residents’ files (11), Safeguarding (150), Staff files (17), Supervision and appraisal (26), Training (19), Utilities (10), Wound and skin integrity (37). For residential homes without nursing, five apply today: CQC registration readiness (27 questions), Continence and catheter care (28), Mental capacity and deprivation of liberty (30), Nutrition and hydration (30) and Supervision and appraisal (26); the rest are written for nursing care.
Safe Evidence Suite · £147 — falls and incident audit, duty of candour record, safeguarding pack and log analysis, hospital admission and discharge forms, daily, weekly and monthly medication audit masters, environment, fire, health and safety audit, and a business continuity and emergency plan.
Effective, Caring, Responsive and Well-led suites · £147 each — assessing needs, wounds and pressure care, dignity and person-centred care, activities, accessible information, governance reports and quality assurance.
Complete CQC Evidence Suite · £497 — all six core suites, Service Foundations included.
Safe Evidence Suite · £147Complete CQC Evidence Suite · £497All packs
The manager’s monthly audit plan: the 22 audits to run every month, grouped by theme, as a Word document you can adapt. Our template library describes the forms behind the audits — late or missed visit log, medicines audit, governance meeting record and more — and where a form is inside one of the packs, its page says which.
An assessor works through the five key questions the way an inspector would, then writes up what was found and what to do first.
Scope and price are confirmed in writing before any work starts.
Preparation for CQC’s assessment approach: quality statements, evidence categories and what good evidence looks like in practice.
Our guide to using the five key questions to structure preparation, and the free safeguarding assurance quick guide: 15 areas, each with what to have ready to show.
Registering a care home with the CQC is a project with a checklist, documents and an interview — and one thing no other service type faces: you register a building as well as a service, and CQC will visit it. Start with the free checklist; add the plan, the documents or the consultancy as you need them.
The CQC registration readiness checklist: 27 items across legal entity, registered manager, Statement of Purpose, policies, premises, staffing and governance, as a Word document.
Included today: 12 of the 13 documents of the core policy set (the consent, mental capacity and deprivation of liberty policy is withheld pending specialist legal review and is not included), the 27-point readiness checklist run inside the hub with scoring and evidence, and a 30-minute start-up call.
Not yet available: the care home registration roadmap and its care home documents. They are in development and under specialist review, and they are not part of the plan today.
The Service Foundations Suite includes a Statement of Purpose master, a service user guide, a care service business plan, a registered manager fit-person checklist and declaration, and a certificates and insurance register. For hands-on help with the application and interview, see CQC registration support.
Service Foundations Suite · £197CQC registration supportStarting a care business
Training that ends in evidence: the certificate, the competency sign-off and the supervision record, in one place.
Statutory and mandatory training, the Care Certificate, clinical and specialist courses, and leadership and compliance — delivered live online or at your service.
TrainingStatutory & mandatoryCare CertificateClinical & specialistLeadership & complianceBook training
The Training Matrix and Competency Pack: an editable training matrix and a competency pack to record who is trained, who is competent and when it lapses. Medication Awareness is a statutory and mandatory course; dementia, end of life, pressure ulcers, nutrition and falls prevention are clinical and specialist ones.
The hub’s Staff compliance module tracks each person’s DBS, right to work, references, mandatory training percentage, competency sign-off and supervision dates, and its Supervision and appraisal audit module (26 questions) checks the process itself.
The compliance hub is one system with nine hub areas: Dashboard, Audit library, Action tracker, Evidence library, Policy register, Staff compliance, Incidents, Complaints and Governance report. The two monthly plans include all of them and differ by the number of locations; the New provider plan is a one-off registration pack, described on the pricing page.
Audit library: run the modules that apply to your service, score each question and attach evidence. Action tracker: every finding becomes an owned, dated action. Evidence library: files with tags, retention dates and verification status.
Policy register, Staff compliance, Incidents and Complaints keep the records an inspector asks for; the Governance report brings audits, actions, incidents and complaints into one monthly view for the provider.
Compliance Essentials £39 a month · Compliance Professional £69 a month · Compliance Complete £99 a month · New Provider Pack £299 one-off. Group pricing is by quote. A monthly plan can be cancelled at any time and keeps access to the end of the period.
Yes — it's built and priced for a single registered manager. Flat pricing, no per‑bed fees, and a same‑day self‑serve start.
Yes. Haverton sits alongside whatever you use and adds the compliance, audit and evidence layer on top — no switching, no migration.
Medication, infection control, care plans, falls and pressure care, nutrition and hydration, MCA and DoLS, safeguarding, health and safety, staff training and governance — all mapped to CQC's five key questions.
Yes. Nursing homes get the same audits plus the extra clinical checks that come with nursing care.
See the price up front, keep the systems you have, and get your first audits running in minutes.